Managing Animals in Shelters and in Rescue with Foster Carers

Maddie's University was created to provide courses to enhance your knowledge of animal behaviour, animal welfare and animal care for animal shelter leadership, staff and volunteers (including rescue volunteers like Foster Carers). Maddie's University offers an extensive catalogue of classes and presentations to help you increase your animal care knowledge.

These FREE ONLINE courses are also excellent for pet owners, pet sitters and foster carers.

Maddie's University

Maddie's University has an extensive catalogue of topics and courses.

  • Self-paced, short lessons are free and provide a Certificate. After reading information and watching a video, you will be asked a few short questions.
  • You will need to log in and create an account, which is FREE.
  • Provide your Certificate to any Animal Rescue you wish to foster.
  • Self-paced Online Courses
  • On-Demand Presentations
  • Learning Paths: for example, Foster Caring, Animal Behaviour, Feline Lifesaving.

https://university.maddiesfund.org/learning-paths

Cat Behaviour and Dog Behaviour Collections

Everything you wanted to know about behaviour! A series of collections with self-paced courses and resources on dog and cat behaviour, body language, training, shelter care, managing different or difficult behaviours, program management, foster care, and managing unwanted behaviour.

Cat Behaviour Collection

Choose from 18 topics related to everything cats; behaviour, stress, body language, shelter life, adoption and so much more.

https://university.maddiesfund.org/products/cat-behavior-collection

Dog Behaviour Collection

Choose from several topics on dog behaviour.

https://university.maddiesfund.org/behavior-collections

Assessing Dog Behaviour Through Everyday Interactions

When we assess dogs through everyday interactions, we can gather well-rounded information about the dog's personality, preferences and needs, leading to more informed decisions and better outcomes for the pets in our care. This course introduces an eight-step protocol for assessing dog behaviour through everyday interactions.

Learning objectives:

After successfully completing this course, you will be able to:


Explain why assessing dog behaviour through everyday interactions is preferred to traditional provocative methods. Practise an eight-step protocol for assessing dog behaviour through everyday interactions. Explain the importance of a mechanism for all staff, volunteers and fosterers to report their behavioural observations.

https://university.maddiesfund.org/products/assessing-dog-behavior-through-everyday-interactions

Course author

Kristen Brown is a certified dog trainer (CPDT-KA, VSA-CDT) dedicated to improving the lives of shelter dogs and helping others dive into the world of behaviour and training. What began in 2017 as a part-time job at a dog daycare and boarding facility quickly became a life-changing discovery of the fascinating world of canine behaviour.

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Communication and Body Language

Body Language would have to be one of my favourite topics; this collection covers:

  • Cracking the Cat Code: Recognising Feline Signals for Better Care
  • Making the First Move: Approaching Cats With Care
  • Fundamentals of Canine Communication and Safe Dog Handling
  • Recognising and De-escalating Big Feelings in Dogs

https://university.maddiesfund.org/products/animal-communication-and-body-language-collection#tab-product_tab_maddie_s_u_courses

Assessing Dog Behaviour Through Everyday Interactions

What is an FASF scale? It's a scale based on fear, anxiety, stress or frustration to assess dogs in care or in kennels/shelter environment.

In the next video the handler shows the difference between:

  1. a direct front-on 'standing up' approach to a shy dog and
  2. a side approach, kneeling down, no eye contact, giving a treat to the dog.
Notice that when the handler approaches Pumpkin Roll's kennel, Pumpkin barks and jumps forward. When the handler kneels down by her kennel, her ears go back, her body lowers, her tail does low and fast wags, and she does not eat the treats tossed into her kennel but she does lean forward to sniff the handler through the kennel. When the handler offers her a long treat, she takes it but does not eat it. (After this video, she took it to her bed and ate it after the handler moved farther away from her kennel.) By the end of the video, her body is a little more relaxed and standing taller. So, from this initial interaction, there are signs of FASF but still some signs of an openness to further interaction (taking the treat, sniffing me).
Be mindful of your body language as you approach and interact through the kennels. Compare the following videos to see how simple changes to our body language can promote comfort in the pet.
- Assessing a dog's reaction to the handler approaching its kennel.
From the course Assessing Dog Behavior Through Everyday Interactions, Maddie's University, Course FREE.

This is a helpful video on Petting consent test, it's a 8 minute video.

Is the dog wanting to approach you, or are they leaving some room between you and themselves?

What body language is the dog showing? Fearful, aggressive, submissive (shows you their stomach), tailed tucked under, stiff body, ears pinned back, brow furrowed, etc.

Brief consent test: pat the chest first, not on the top of the head, as many dogs don't like head pats.

Did the dog indicate they would like more pats, moving into your hand again? No?

No change, very still body language, is a No.

Moves away, moves the head away, or after being touched is not interested in sniffing your hand or moving closer.

Actively soliciting touch, moves closer when petting stops; a shy dog may put their nose under your hand or try to push or bump with their head or crane the neck to get closer to your hand.

Check with the dog again to see if they want to continue.

  • Approach (calmly, not directly; allow the dog to come to you)
  • Assess Body Language (relaxed, stiff, or aggressive)
  • Pat 1 - 2 times and reassess
  • Stop and watch for more body language to see if it's 'yes, continue' or 'no, thank you'.

Are you considering becoming a foster carer?

CLICK HERE to complete the Expression of Interest form.

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Looking for more information about fostering, the role, how rescues work, etc.?